A great portrait starts with a good photo. We work hard to keep your pet's face, fur colors, and markings true to the photo you send, so the photo matters more than anything else.
What works best
- A color photo. Black-and-white photos can't be used: we'd have to guess your pet's fur colors, and guesses are rarely right.
- The whole face, with both eyes visible. Straight on or a slight angle is ideal.
- Good, even light. Daylight near a window is perfect. Avoid harsh flash and deep shadows.
- Not cropped tight. Include the ears and the chest. If they're cut off, we have to invent them.
- Sharp, not blurry. The original file from your phone is better than a screenshot or a photo of a photo.
- One pet per photo. Dogs and cats only for now, and no people in the portrait.
Got a few good shots? Send them all and we'll pick the best one.
Good photos
Example (stock photo): whole face, both eyes, color, good light.
Example (stock photo): the face fills the frame without being cut off.
Photos that won't work well
Example (stock photo): black and white. We can't use it, because your pet's real colors are missing.
Example (stock photo): cropped tight. The top of the head and the chest are missing, so they'd be invented.
Not sure about your photo?
Send it anyway. If it won't give a good result, we'll ask you for another one before we start, and the 24-hour clock starts when we have a photo we can work with.